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Customer Services

COVID-19 Update 26/5/20: We are open for business, however there are changes to our service arrangements.

As a company we take the issue of COVID-19 very seriously. Our first priority is people’s health and safety, consquently we are monitoring government advice and guidelines very closely and acting accordingly. As this very fluid situation changes we will update the information here as soon as possible.

  • All deliveries of turf and bulk bags will be made by pallet carrier with offloading via tail lift and manual pallet truck.
  • The next available delivery date for turf and bulk bags and total price will be shown in the basket once you have entered your postcode.
  • Deliveries of turf and bulk bags will be anytime between 8am and 6pm. Timed delivery slots are currently unavailable.
  • Orders for turf and bulk bags are being despatched as per agreed delivery dates. If your order has not arrived within 24 hours of the agreed date, please contact us via email.
  • Lawn seed and fertiliser orders are being despatched as normal via courier.
  • In the event we have greater disruption to our deliveries you will be given the option of putting the order on hold or a full refund.

How to contact Rolawn

Please place your order on our website, where you will also find extensive information and advice about our products and services.

For information on delivery and ordering please see our Delivery policy and FAQ.

For 'how to' and aftercare advice please visit our Information Centre.

If you still need assistance, please contact us by telephone on 01904 757372. Alternatively, you can send us an email or complete the enquiry form, and we will endeavour to get back to you as soon as we can.

Telephone: 01904 757372
Email: info@rolawn.co.uk
8.30am to 5pm, Monday to Friday, excluding Bank Holidays

We aim to respond to enquiries quickly, however due to current high volumes please allow up to 5 working days for a reply.

Rolawn Limited
The Airfield
Seaton Ross
York
YO42 4NF

Fax: 01904 757342

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