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Customer Services

COVID-19 Update: We are open for business as usual.

Thank you to everyone who has placed an order in recent months. Our service levels are now returning to normal following an exceptionally busy period. Thank you for your patience during these challenging times.

As a company we continue to take the issue of COVID-19 very seriously. Our first priority is people’s health and safety, consequently we are monitoring government advice and guidelines very closely and acting accordingly.

Latest Customer Service information

  • The delivery date for turf and bulk bags can be selected in the basket after entering your postcode where the total price and delivery method will be confirmed before you check out.
  • Lawn seed and fertiliser orders are being despatched as normal via courier.
  • Due to exceptionally high demand some of our products will be delivered in plain, unbranded bags. An A4 label will be attached to the bag for identification purposes.

How to contact Rolawn

Orders can be placed on our website, where you will also find extensive information and advice about our products and services.

For information on delivery and ordering please see our Delivery policy and FAQ.

For 'how to' and aftercare advice please visit our Information Centre.

If you still need assistance with your order, product or aftercare advice, please contact us by telephone on 01904 757372, as we are currently unable to deal with these types of enquiries by email.

You can also contact us by email or complete the enquiry form, and we will endeavour to get back to you as soon as we can. We aim to respond to enquiries quickly, however due to current high volumes this may take longer than usual. If you have already contacted us, please bear with us and we will be in touch as soon as possible.

Telephone: 01904 757372
8.30am to 5pm, Monday to Saturday, excluding Bank Holidays

Email: info@rolawn.co.uk
8.30am to 5pm, Monday to Friday, excluding Bank Holidays

Rolawn Limited
The Airfield
Seaton Ross
York
YO42 4NF

Fax: 01904 757342

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