Customer Services
COVID-19 Update: We are open for business as usual.
Thank you to everyone who has placed an order in recent months. Our service levels are now returning to normal following an exceptionally busy period. Thank you for your patience during these challenging times.
As a company we continue to take the issue of COVID-19 very seriously. Our first priority is people’s health and safety, consequently we are monitoring government advice and guidelines very closely and acting accordingly.
Latest Customer Service information
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The delivery date for turf and bulk bags can be selected in the basket after entering your postcode where the total price and delivery method will be confirmed before you check out.
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Lawn seed and fertiliser orders are being despatched as normal via courier.
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Due to exceptionally high demand some of our products will be delivered in plain, unbranded bags. An A4 label will be attached to the bag for identification purposes.
How to contact Rolawn
Orders can be placed on our website, where you will also find extensive information and advice about our products and services.
For information on delivery and ordering please see our Delivery policy and FAQ.
For 'how to' and aftercare advice please visit our Information Centre.
If you still need assistance with your order, product or aftercare advice, please contact us by telephone on 01904 757372, as we are currently unable to deal with these types of enquiries by email.