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Rolawn

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Selecting a landscaper

Rolawn is an expert in cultivating turf. We leave the work of installing turf to professional landscapers.

When selecting a landscaper it is important to establish to your own satisfaction that the company is competent and experienced. We recommend talking to previous customers and taking time over your selection. Making the wrong choice could lead to considerable frustration and even wasted expenditure.

These are Rolawn’s guidelines to help you select a landscaper:

There are many excellent landscapers who choose not to be members of a trade organisation, however, the two leading professional landscape bodies in the UK are:- The British Association of Landscape Industries (BALI) and the Association of Professional Landscapers (APL).

They each have a vetting/screening process prior to admission, codes of conduct, free lists of their members, and dispute resolution systems in the event of a problem.

Whether a member of a trade association or not, insist on evidence of the following before allowing work around your home:

  • Adequate insurance cover in place for all risks that could affect you, your family, your property and the landscaper, his operatives and any subcontractors or members of the public.
  • A written quotation should detail the work to be done, materials to be used, price to be paid and completion date.
  • Samples of material to be used.
  • Ask to speak to some of their recent customers for a reference.
  • Before going ahead get a basic written contract in place.

 

With regards to Rolawn Medallion® turf and topsoil please click on the link below for a specification which you can hand to your landscaper for their guidance.

Download Medallion Turf Specification

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Important update: Temporary 6.5% surcharge effective 7 April 

At Rolawn, we are committed to maintaining the high standards of quality and service our customers expect, so we want to be open with our customers about a change that will affect pricing from Tuesday 7th April. 

This decision has been taken in response to disruption to energy supplies, which has led to significant increases in wholesale prices, affecting not only fuel and fertiliser but also costs throughout our wider supply chain. As a business that relies heavily on fuel for both transport and operations, these sustained cost pressures have become increasingly difficult to absorb.  

While we have worked hard to mitigate the impact, the scale and pace of recent price increases have now exceeded what we can sustain internally, and we therefore need to recover a proportion of these externally driven increases. 

From Tuesday 7th April, a temporary 6.5% surcharge will apply to all products.  

We know that any increase in price is frustrating, particularly at a time when many businesses and households are already feeling under pressure. That is why we want to be clear that this is not a decision we have made lightly, and not one we wanted to make. It has been introduced solely to help offset unavoidable cost inflation and allow us to continue delivering the quality, reliability and service standards associated with Rolawn. 

We will continue to monitor market conditions closely and will review this surcharge as soon as circumstances allow, providing reasonable notice of any changes. We recognise that any price increase is unwelcome, but this step is necessary to ensure the continuity and reliability of our operations during a period of ongoing uncertainty. 

We remain committed to providing the quality, reliability and service standards you expect from Rolawn, and we truly appreciate your understanding and continued support. 

If you have any questions, please contact our customer support team who will be happy to help.