The delivery method and type of off-loading depends upon your delivery postcode.

Turf and bulk bags are generally delivered on pallets and off-loaded using a tail lift and positioned using a manual pallet truck. Manual pallet trucks can only operate on a flat, level, concreted, or similar firm surface. They cannot operate on slopes, gravel, earth, grass or any other type of non-solid surface.

Within the M25 and some surrounding areas, pallets of turf/bulk bags will usually be off-loaded using a vehicle mounted hydraulic crane ('hiab') which lowers the pallet/bulk bag to ground level. Bulk bags will not be delivered on pallets when delivered via 'hiab'.

For further delivery information please see our Delivery Policy.

If you have any concerns about delivery, please contact us as other options may be available.