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Festive period opening hours & Christmas wishes

News - merry christmas

Charity Christmas Donation

Continuing our festive tradition, Rolawn has opted to support our nominated charity by sending e-cards to customers and suppliers this Christmas. The money which would have been spent on traditional Christmas cards and postage has been donated to Greenfingers Charity.

Greenfingers is a small national charity who build sensory gardens at hospices for children with life-limiting conditions. The gardens are an area for play, exploration, therapy, reflection, relaxation and a space where children spending time in hospices, along with their family, friends and carers can spend time together outdoors, in a safe and protective environment.

Rolawn Christmas Opening Hours & Delivery Dates

Please note that our last delivery date before Christmas will be Thursday 23rd December and the first delivery date in 2022 will be Thursday 6th January.

Our Customer Service phone line will remain open 8am–5pm Monday to Friday throughout the holiday period. Lines will be closed Christmas Day, Boxing Day and New Years Day.

We look forward to bringing you more news, advice and high-quality products and services in 2022. In the meantime, we would like to thank you for your business in 2021 and wish you all the very best for Christmas and the New Year.

Important update: Temporary 6.5% surcharge effective 7 April 

At Rolawn, we are committed to maintaining the high standards of quality and service our customers expect, so we want to be open with our customers about a change that will affect pricing from Tuesday 7th April. 

This decision has been taken in response to disruption to energy supplies, which has led to significant increases in wholesale prices, affecting not only fuel and fertiliser but also costs throughout our wider supply chain. As a business that relies heavily on fuel for both transport and operations, these sustained cost pressures have become increasingly difficult to absorb.  

While we have worked hard to mitigate the impact, the scale and pace of recent price increases have now exceeded what we can sustain internally, and we therefore need to recover a proportion of these externally driven increases. 

From Tuesday 7th April, a temporary 6.5% surcharge will apply to all products.  

We know that any increase in price is frustrating, particularly at a time when many businesses and households are already feeling under pressure. That is why we want to be clear that this is not a decision we have made lightly, and not one we wanted to make. It has been introduced solely to help offset unavoidable cost inflation and allow us to continue delivering the quality, reliability and service standards associated with Rolawn. 

We will continue to monitor market conditions closely and will review this surcharge as soon as circumstances allow, providing reasonable notice of any changes. We recognise that any price increase is unwelcome, but this step is necessary to ensure the continuity and reliability of our operations during a period of ongoing uncertainty. 

We remain committed to providing the quality, reliability and service standards you expect from Rolawn, and we truly appreciate your understanding and continued support. 

If you have any questions, please contact our customer support team who will be happy to help.